Service Terms & Conditions
1. Client’s Obligations:
- Grant administrative and backend access to the website for content analysis and structure evaluation.
- Permit modifications for optimization purposes and direct communication with third parties, such as the hosting provider, if necessary.
- Provide unlimited access to existing website traffic statistics for analysis and tracking purposes.
- Authorize the use of all Client logos, trademarks, website images, and other intellectual property for the creation of informational pages and any other purposes deemed necessary by Purple Tie Guys for search engine optimization.
- If the Client’s website lacks textual content, Purple Tie Guys will provide additional text content in electronic format for the creation of enhanced web pages. Content produced by Purple Tie Guys is non-editable by the Client under any circumstances.
2. Client’s Acknowledgments:
- Purple Tie Guys or the Client may terminate this agreement with a 30-day written notice for any reason, unless otherwise specified.
- All fees are non-refundable.
- All fees, services, documents, recommendations, and reports are confidential.
- Purple Tie Guys has no control over the policies of search engines regarding the acceptance of sites and content. The Client’s website may be excluded from any directory or search engine at the sole discretion of the search engine or directory.
- Due to the competitive nature of certain keywords and phrases, ongoing changes in search engine ranking algorithms, and other competitive factors, Purple Tie Guys does not guarantee positions or consistent top 10 positions for any particular keyword, phrase, or search term.
- Google has been known to restrict the rankings of new websites (or pages) until they have demonstrated their viability for more than 60 days. This phenomenon is referred to as the “Google Sandbox.” Purple Tie Guys assumes no liability for ranking, traffic, or indexing issues related to Google Sandbox penalties.
- Occasionally, search engines may remove listings for seemingly arbitrary or unpredictable reasons. In such instances, the listing may reappear without any additional SEO efforts. Should a listing be removed during an SEO campaign and does not reappear within 30 days of campaign completion, Purple Tie Guys will re-optimize the website or page based on the current policies of the search engine in question.
- Some search directories offer expedited listing services for a fee. If the Client desires to engage in such expedited listing services (e.g., paid directories), the Client is fully responsible for all associated paid-for inclusion or expedited service fees.
- Linking to “low-quality” websites or obtaining links from “link farms” can severely damage SEO efforts. Purple Tie Guys does not assume liability for the Client’s decision to link to or acquire a link from any particular website without prior consultation.
- We kindly request a 90-day commitment from the Client; however, cancellation is permitted at any time.
- As the Client’s rankings improve, their visibility also increases. This heightened visibility may attract more spam, solicitations, and advertisements offering “get #1 ranking for $9.99 month” services via phone calls and emails. Purple Tie Guys has no control over these external factors.
- Purple Tie Guys will generate traffic and ranking reports for the Client and any associated pages displaying rankings in major search engines.
- Purple Tie Guys will provide traffic and ranking progress reports after the initial 45 days of service. Subsequently, reports will be disseminated every 90 days or at the Client’s request.
3. Purple Tie Guys will not be held accountable for modifications made to the Client’s website by other parties that adversely impact search engine rankings.
4. Additional Services Not Listed:
Services not explicitly mentioned in this contract will be billed separately at our current hourly rate of $100 per hour.
5. Client Guarantees:
The Client warrants that all elements of text, graphics, photos, designs, trademarks, or other artwork provided to Purple Tie Guys for inclusion on the website above are owned by the Client or that the Client has obtained permission from the rightful owner(s) to use each of the elements. The Client agrees to hold harmless, protect, and defend Purple Tie Guys and its subcontractors from any liability or suit arising from the use of such elements.
6. Client Responsibility for Website Content:
Purple Tie Guys assumes no responsibility for client overwriting or modifying existing content on the Client’s website. The Client may incur additional fees for re-constructing content, based on the hourly rate of $100 USD per hour.
7. Legal Jurisdiction:
Any disputes arising from this Contract will be resolved through litigation or arbitration in Morgan County. This Agreement shall be governed by the laws of Alabama.